Certified Medical Administrative Assistant (CMAA)

Your path to medical administrative assistant certification

Become a Certified Medical Administrative Assistant

  1. Provide high school transcripts or equivalent
  2. Provide a valid State ID or Drivers License
  3. Make student registration payment 
  4. Complete student enrollment agreement
This course is 100% online. The course will prepare you to work as a Certified Medical Administrative Assistant (CMAA). 
  • Complete all required learning modules.
  • Pass Final Exam

Once you have completed all training requirements you then will receive your training certificate that will allow you to take your National Exam with NHA.

 
Certified Clinical Medical Assistant  Exam is through National Healthcareer Association.
 

The healthcare field offers one of the leading areas of opportunities for career growth today. Within healthcare, medical assistants are among the most in-demand professionals. NHA estimates that job openings for medical assistants are increasing by 9-15% each year. 

The US Bureau of Labor Statistics concurs with the NHA estimate. Its data indicates job opportunities for medical assistants will grow by 23% overall by 2028. This is four times the expected average growth for all jobs. 

  • Reviewing and answering practice correspondence
  • Operating computer systems to accomplish office tasks
  • Answering calls and scheduling appointments
  • Greeting patients and updating electronic medical records
  • Updating and maintaining patient and other practice-specific information
  • Coordinating operation reports such as time and attendance
  • Operating office software and equipment
  • BECOMING AN ADMINISTRATIVE MEDICAL ASSISTANT 
    Qualities of a medical assistant, working in ambulatory healthcare settings, the healthcare team 
  • MANAGING STRESS AND IMPROVING COMMUNICATION 
    Types of communication and barriers to effective communication; patient interview techniques 
  • LAW, ETHICS AND HEALTHCARE 
    Health Insurance Portability and Accountability Act (HIPAA), Americans with Disabilities Act (ADA) and Occupational Safety and Health Administration (OSHA); ethical guidelines for healthcare providers 
  • IMPROVING YOUR MEDICAL OFFICE 
    The reception area and the medical receptionist; opening and closing the facility 
  • COMPUTERS IN THE AMBULATORY CARE SETTING
    Use of computers in the medical office; safeguarding Electronic Medical Record (EMR), Electronic Health Record (EHR) and Protected Health Information (PHI) 
  • TELECOMMUNICATIONS AND PATIENT SCHEDULING
    Patient portal and scheduling methods; dealing with irate patients 
  • —MIDTERM —
  • MEDICAL TERMINOLOGY: WORD PARTS, PLURALS, ABBREVIATIONS
    Importance of medical terminology; understanding word parts: roots, prefixes, suffixes 
  • MANAGING MEDICAL RECORDS
    Electronic, paper and hybrid medical records; SOAP notes, Release of Information (ROI) and Personal Health Record (PHR) 
  • WRITTEN COMMUNICATION
    Working with medical documents and records; medical transcriptionist/medical scribe 
  • MEDICAL BILLING AND CODING: AN OVERVIEW
    Health insurance terms; code sets: ICD-10-CM/PCS, CPT, HCPCS Level II 
  • DAILY FINANCIAL PRACTICES
    Improving patient payments; claims denial strategies, accounts receivable and accounts payable 
  • THE ADMINISTRATIVE MEDICAL ASSISTANT AS OFFICE MANAGER
    Qualities of an office manager; Clinical Documentation Improvement (CDI) 

Schedule Your Academy Tour Today

Contact Our Enrollment Specialist
727-900-4370

Preparing for certification as a Medical Administrative Assistant is a great way to jump-start your career in the medical field. 

This online program will teach you how to effectively communicate with potential patients and other medical professionals. 

In addition, students will gain a better understanding of how to create positive, efficient experiences for patients so that they feel more comfortable. 

By the end of this course, you will have mastered multitasking in relation to scheduling appointments, processing insurance requests, maintaining records, and corresponding with patients.

  • Prepare to take the Certified Medical Administrative Assistant (CMAA) exam 
  • Master multitasking as it relates to scheduling appointments, processing insurance requests, maintaining records, and corresponding with patients 
  • Learn best financial practices for a medical center 
  • Master the fundamentals of medical terminology and ethical best practices 
  • Understand the basics of working with medical documents, medical billing, and coding processes 

5 steps to medical administrative assistant certification

 

  1. Apply for your exam

    Create a free NHA account online, anytime, and submit your Certified Medical Administrative Assistant (CMAA) exam application through your account portal.

  2. Set a date

    Select the date and location–online or in-person–for your exam. (A CMAA exam fee payment is required during this step.)

  3. Prepare, prepare, prepare

    Time to study! We’re here to support you. We have study materials available, including an interactive study guide and CMAA practice test.

  4. Take the exam

    You’ll take the exam either at your school, a PSI testing center near you or through live remote proctoring at the location of your choice. 

  5. Get your results

    For online CMAA exams, NHA will officially post your certification results to your account page within two days of scoring your test.

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